Cancellation Policy

Made with care, and here to support you!


Every piece in our shop is carefully handmade and individually inspected before it begins its journey to you.
Because our jewelry is handmade and shipped internationally, we have designed our return,refund and cancellation policy to keep the process simple, fair, and convenient for both you and our small business.
If something isn't quite right with your order, please don't hesitate to reach out. We're always happy to take a look and find the best solution with you.

Email: dancingmotes@outlook.com
We usually respond as soon as possible during our business hours.

 

Order Cancellation

We understand that plans can change. Orders may be cancelled within 1 hour of purchase for a full refund. After1 hour, production may already have begun. Once the crafting process has started, we may not be able to cancel the order. If you need assistance, please contact us as soon as possible.

Thank you for supporting handmade jewelry and allowing us to be part of your story. ♡